The Fanvil C01 Call Center IP Phone is specifically designed for high-demand call center environments, offering robust functionality and user-friendly features to enhance productivity and communication efficiency.

The C01 features a 3.5-inch color LCD display with a resolution of 320x240 pixels, providing a clear and intuitive interface for managing calls and navigating through settings. With support for up to 4 SIP lines, this phone is well-suited for handling multiple concurrent calls, a common requirement in call centers.

Equipped with 10 programmable keys, the C01 allows for quick access to frequently used functions and Busy Lamp Field (BLF) indicators for monitoring the status of other extensions. The phone delivers high-definition audio quality with support for the G.722 codec, as well as narrowband codecs like G.711a/μ and G.729, ensuring clear and reliable voice communication. The full-duplex speakerphone, coupled with noise reduction and echo cancellation features, provides superior audio performance with a 2W speaker output.

Networking capabilities are comprehensive, with dual 10/100/1000 Mbps Ethernet ports for high-speed connectivity and Power over Ethernet (PoE) support for easy installation. The C01 also includes an RJ9 headset port for flexible audio options and supports optional Wi-Fi connectivity via an external USB dongle.

Running on a proprietary Linux-based operating system, the C01 offers a stable and efficient platform for VoIP communications. The phone includes essential call management features such as call hold, transfer, forward, and 3-way conferencing. It also supports do-not-disturb (DND), speed dial, and maintains a call history log for missed, incoming, and outgoing calls. Additionally, the device supports call recording via external USB storage for enhanced call management.

Security features are robust, with support for HTTPS, SRTP, TLS, and 802.1x authentication to ensure secure communications and network access. The phone is designed for both desktop and wall-mount installations, offering flexibility in placement.

The Fanvil C01 is a powerful and adaptable solution for call centers, combining advanced audio and connectivity features with a user-friendly interface to meet the demands of a busy and dynamic work environment.