• Model: Yeastar S100 S-Series IP PBX
• Type: IP-based PBX system for small to medium-sized businesses
• Scalability: Supports up to 100 users and 30 simultaneous calls
• Designed For: Businesses seeking reliable, flexible, and cost-effective telephony solutions

Key Features

• User Capacity: Supports up to 100 users and 30 simultaneous calls with scalability options for expansion.
• Analog & VoIP Support: Compatible with both VoIP and analog telephony (via expansion modules).
• Web-Based Interface: Easy-to-use web interface for easy setup, management, and monitoring of the system.
• Multi-Branch Support: Supports multi-site configurations, allowing for seamless communication between different office locations.
• Call Routing & Forwarding: Features auto-attendant, call forwarding, and IVR (Interactive Voice Response) for efficient call distribution and management.
• Unified Communication: Integrates voicemail, email, instant messaging, and fax for a unified business communication solution.
• Call Recording: Call recording feature for quality assurance, training, and compliance.
• HD Voice: Supports high-definition (HD) voice quality for clearer communication.
• Video Conferencing: Built-in support for video conferencing to improve remote collaboration.

Telephony Interfaces

• FXO Ports: Supports 2 FXO ports for connection to traditional phone lines (PSTN).
• FXS Ports: Supports 2 FXS ports for analog phones or fax machines.
• SIP Trunks: Supports SIP trunking for VoIP service providers, reducing the need for physical telephone lines.

Connectivity & Expansion

• Ethernet Ports: 2 x 10/100/1000 Mbps Ethernet ports for network connectivity.
• Expansion Slots: Equipped with an expansion slot for additional modules to increase capacity or integrate more telephony interfaces (FXO, FXS, GSM/VoIP).
• USB Port: 1 USB port for system backup, storage, or optional USB dongles.

Call Management & Features

• Multi-Call Handling: Supports multiple concurrent calls with intelligent call distribution.
• Call Queueing: Advanced call queuing features to ensure efficient call handling during peak times.
• Queue Callback: Enables customers to request a callback if they do not want to wait in the call queue.
• IVR (Interactive Voice Response): Customizable IVR menus for automated call routing.
• DID & DTMF Support: Supports Direct Inward Dialing (DID) and Dual-Tone Multi-Frequency (DTMF) signaling for dialing automation.
• Ring Groups: Ability to configure ring groups, ensuring that calls are routed to the appropriate team members.
• Call Transfer & Conferencing: Call transfer, call conferencing, and call hold features for seamless call management.

Security

• SIP Security: SIP authentication and encryption (TLS, SRTP) for secure VoIP communications.
• Firewall Support: Built-in firewall for protecting the system from unauthorized access.
• Password Protection: User login and system settings are protected with robust password protocols.
• System Redundancy: Supports redundant servers and failover configurations to ensure business continuity during network or system failures.

Integration & Compatibility

• CRM Integration: Integrates with popular CRM systems for enhanced customer relationship management and streamlined workflows.
• Microsoft Teams Integration: Seamlessly integrates with Microsoft Teams for efficient cross-platform collaboration.
• Third-Party Applications: Supports custom integration via APIs for various business applications.

System Management & Monitoring

• Remote Management: Full remote management via web interface for IT administrators.
• Real-Time Monitoring: Provides real-time monitoring of system health, call statistics, and user activity.
• Automatic Software Updates: Supports automatic software updates to ensure the system stays up to date with the latest features and security patches.

Power Supply

• Power Supply: Includes a 12V DC power supply for reliable and energy-efficient operation.
• Power over Ethernet (PoE): Supports PoE for simplified installation and power delivery via network cables.

Physical Dimensions

• Dimensions: Compact design with a size of 11.6 x 7.7 x 2.2 inches (295 x 196 x 56mm).
• Weight: Approximately 1.5 kg (3.3 lbs).

Operating Environment

• Operating Temperature: 0°C to 40°C (32°F to 104°F).
• Humidity: 10% to 90% non-condensing humidity.