Fanvil H5 Hotel IP Phone
The Fanvil H5 is a hotel IP phone with a 3.5-inch colour display, six DSS keys, and PoE support. It is designed for hotel room and hospitality deployments where a cost-effective, easy-to-configure desk phone is needed with a screen. The H5 is part of the H3/H5 series released in 2016 — the H3 is the screenless variant, while the H5 adds a 480 × 320 colour LCD with custom display text and logo support. Both models are available in black and white. The H5 does not include Wi-Fi; it connects via wired Ethernet only.
The H5 is compatible with major SIP platforms including 3CX, BroadSoft, Elastix, Asterisk, and Xorcom, making it straightforward to deploy alongside existing UC infrastructure.
Ideal Users
- Hotel rooms requiring a branded screen phone — Custom LCD text and logo on the H5 screen suit hotel deployments where a welcome message or property name should be visible on the phone at all times. The six DSS keys cover the most common in-room service shortcuts.
- Properties deploying both screen and screenless phones — The H5 and H3 share the same physical footprint, keypad layout, and SIP feature set. Hotels can deploy H5 units in rooms where screen display is required and H3 units in back-of-house or service areas where a screen is unnecessary, maintaining consistent infrastructure across the property.
- Hospitality IT teams using existing SIP platforms — Compatibility with 3CX, BroadSoft, Asterisk, Elastix, and Xorcom means the H5 integrates with most existing hotel PBX environments without additional configuration. TR-069 provisioning simplifies large-scale rollouts.
- Desks requiring both a phone and PC network connection — The bridged PC port on the second RJ45 eliminates the need for an extra switch port at each desk. The USB-A port handles mobile phone charging without a separate power adapter on the desk.
- Budget-conscious hotel fit-outs needing PoE phones — At 1.8–2.5 W idle on PoE, the H5 draws minimal power. Combined with its cost-effective positioning, it suits large hotel room rollouts where unit cost and ongoing power consumption both matter.
Display
| Parameter | Value |
|---|---|
| Screen | 3.5-inch colour LCD, 480 × 320 |
| Custom display text and logo | Yes |
Audio Specifications
| Parameter | Value |
|---|---|
| Narrowband codecs | G.711a/u, G.723.1, G.726-32K, G.729AB |
| Wideband codec | G.722 |
| AEC | Full-duplex |
| Audio processing | VAD, CNG, BNE, NR, PLC |
| Jitter buffer | Dynamic adaptive, up to 300 ms |
| DTMF | In-band, RFC2833, SIP INFO |
SIP and Call Features
| Parameter | Value |
|---|---|
| SIP lines | 2 |
| SIP version | SIP 2.0 over UDP / TCP / TLS |
| Call features | Call out/answer, mute, hold/resume, call waiting, attended/unattended transfer, speed dial, intercom, redial, voice message, hot line, hot desking |
| Call logs | Up to 600 records (missed / incoming / outgoing) |
Keypad
| Parameter | Value |
|---|---|
| Total keys | 26 |
| DSS keys | 6 programmable |
| Function keys | 4 (Hold, Call Transfer, Redial, MWI) |
| Digit keys | 12 |
| Volume keys | 3 (volume up / down / microphone mute) |
| Hands-free key | × 1 |
Network and Protocols
| Parameter | Value |
|---|---|
| Ethernet | 10/100 Mbps, dual bridged port (Network + PC) |
| IP assignment | Static IP, DHCP, PPPoE |
| Network security | 802.1x, L2TP, OpenVPN, VLAN, QoS |
| Wi-Fi | Not supported |
| Protocols | SIP, RTP/RTCP/SRTP, STUN, DHCP, PPPoE, 802.1x, L2TP, OpenVPN, SNTP, FTP/TFTP, HTTP/HTTPS, TR-069 |
Deployment and Management
| Parameter | Value |
|---|---|
| Auto-provisioning | FTP, TFTP, HTTP, HTTPS, DHCP OPT66, SIP PnP, TR-069 |
| Management | Web portal, config export/import, firmware upgrade, syslog, web-baased packet dump |
Physical Specifications
| Parameter | Value |
|---|---|
| Dimensions | 151.7 × 193.2 × 131.7 mm |
| Colour | Black / White |
| Installation | Desktop stand |
| Handset port | RJ9 × 1 |
| Network ports | RJ45 × 2 (Network × 1, PC bridged × 1) |
| USB port | USB-A × 1 (mobile charging only) |
| Power | DC 5V/1A or PoE (adapter sold separately) |
| Power consumption — idle | 1.8 – 2.5 W |
| Power consumption — peak | 3.0 – 4.5 W |
| Working temperature | 0 °C to 40 °C |
| Working humidity | 10% – 95% RH |
| Gift box dimensions | 225 × 210 × 125 mm |
| Carton dimensions | 515 × 435 × 245 mm (8 pcs) |
| Carton net weight | 7.36 kg |
| Carton gross weight | 8.52 kg |
Package Contents
| Item | Qty |
|---|---|
| H5 Hotel IP Phone | 1 |
| HD Handset (RJ9) | 1 |
| Standard RJ9 Handset Cord | 1 |
| 1.5 m CAT5 Ethernet Cable | 1 |
| Power Adapter (DC 5V/1A) | Sold separately |
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